InterAmerican Coffee

Policy

Warehouse and Shipping Info

We ship coffee to all 50 states and Canada.  Shipping and logistics can be a confusing and daunting process.  We encourage you to consider us a resource, an old pro, after all it is what we do.  Here are your shipping options:

  • We can coordinate shipping for you.  We work with a host of shipping companies and can pass on our discounted industry rates to you.  Please contact your trader for shipping quotes and options.
  • You can also use your own carrier.  If you have an account with a trucking company just let us know!
  • You can pick it up.  If you are local to one of our warehouses you can pick your order up.  Please be prepared to lift heavy bags.

Coffee that is shipped will be loaded onto wooden pallets and wrapped.  If requested, and for a small additional charge, the warehouse will add strapping to your order. Strapping provides added protection to your coffee during its journey. Please alert your trader if you have any specific delivery requirements such as needing a lift gate, short truck or specific delivery days.

Each warehouse has its own deadlines for orders, shipping policies and procedures.  Please direct all questions regarding shipping to your trader.

Our inventory is kept in the following warehouses:

FAQ

Q. What information do you need from me?
A. If you are a new customer, please fill out our New Client Form and Credit Application and return them to your broker.
Q. What is a Spot Sale?
A. A spot sale is a coffee order comprised of coffee currently in our inventory / warehouses ready for release. For a complete list of our current inventory see our Offer List.
Q. What is a Forward Sale?
A. A forward sale is an order that reserves coffee for release at a determined delivery period in the future. Forward sales can either be fixed or unfixed. A fixed sale is comprised of an agreed-upon differential added to the current level of the C-market for the corresponding trading period. An unfixed sale is comprised of an agreed-upon differential that will be added to a level of the C-Market of the corresponding trading period at a time of your choosing (before first notice day of that trading period). Both give the buyer the ability to secure coffee types and market levels in advance.
Q. Is there a minimum order?
A. No, we do not have a minimum order. However, shipping rates are most cost-effective when shipping a full pallet.
Q. How many bags go on a pallet?
A. Trick question! Usually 10 but we can fit up to 12 if they are smaller, lighter bags.
Q. Do all coffee bags weigh the same?
A. Funny you should ask! Different origins have different bag weights:
  • Hawaii -- 45.63kg/100lb
  • Yemen, India Monsooned Malabar -- 50kg/110.23lb
  • Swiss Water Decaf -- 59.88kg/132lb
  • Indonesia, Africa, Brazil and most decafs -- 60kg/132.276lb
  • Most Mexico, Central & South America -- 69kg/152.12lb
  • Colombia, Bolivia and some Mexico -- 70kg/154.32lb
Q. How do I pay for my coffee?
A. For new customers we accept credit card and wire transfers. Once you have a few orders under your belt we invite you to fill out a credit application for Net 30 terms.
I've been do business with InterAmerican since 1990. They are a great company to work with.  They alert me to changes in the market and make sure I'm kept up to date.  They know the profiles I'm looking for with my coffee and I trust them to hit the mark everytime. In all the years, I've worked with only two people, Guy and Lisa.  The personal service I receive is important to me.  They know my company and what I'm looking for!
Sandra Knight, President

Chicago Coffee Roastery

2014-04-02T16:55:39+00:00
I've been do business with InterAmerican since 1990. They are a great company to work with.  They alert me to changes in the market and make sure I'm kept up to date.  They know the profiles I'm looking for with my coffee and I trust them to hit the mark everytime. In all the years, I've worked with only two people, Guy and Lisa.  The personal service I receive is important to me.  They know my company and what I'm looking for! Sandra Knight, President Chicago Coffee Roastery
InterAmerican Coffee is not what they seem.  Sure, from the outside it feels like a huge company that can't handle the needs of a small, focused, quality driven company, but this is not the case.  IAC has given us the streamlining, quality seeking, and streamless purchasing we needed to succeed in our field and that is why we choose to do business with them!
David Buehrer, Owner

Greenway Coffee Company

2014-04-02T16:53:41+00:00
InterAmerican Coffee is not what they seem.  Sure, from the outside it feels like a huge company that can't handle the needs of a small, focused, quality driven company, but this is not the case.  IAC has given us the streamlining, quality seeking, and streamless purchasing we needed to succeed in our field and that is why we choose to do business with them! David Buehrer, Owner Greenway Coffee Company
I have been working with Brian for a few years, and it is always a pleasure. Whether we’re discussing upcoming crop predictions, cup defects, or Thrash Metal he never confuses Rio with Dio.
Mike Strumpf, Green Coffee Buyer

Swiss Water Decaffeinated Coffee Company

2014-02-28T18:51:31+00:00
I have been working with Brian for a few years, and it is always a pleasure. Whether we’re discussing upcoming crop predictions, cup defects, or Thrash Metal he never confuses Rio with Dio. Mike Strumpf, Green Coffee Buyer Swiss Water Decaffeinated Coffee Company
We have been working with InterAmerican SD for almost 4 years now and every year has been a pleasure working with them. Our personal trader has helped me immensely and taught me a lot through working with her. They are an amazing company to work with.
Brolin Russell,  Operations Manager/Buyer

Santa Barbara Roasting Company

2014-04-02T16:52:49+00:00
We have been working with InterAmerican SD for almost 4 years now and every year has been a pleasure working with them. Our personal trader has helped me immensely and taught me a lot through working with her. They are an amazing company to work with. Brolin Russell,  Operations Manager/Buyer Santa Barbara Roasting Company
O’Henry’s Coffees was founded in 1993.  Our founder roasted in the origianl store which was fairly rare that long ago.  It became apparent very early on that IAC needed to be a prime partner in helping us source coffees of quality and consistency.  Something that stands out for us is the level of communication they have.  Our contact, Crystal Reyes, keeps me informed BEFORE issues become issues.  When inventories are low, when the market is changing or when an origin is not producing high quality she lets me know.  Because of this we give better service to our wholesale customers year after year.
Randy Adamy, Owner

O’Henry’s Coffees Inc.

2014-02-28T18:53:00+00:00
O’Henry’s Coffees was founded in 1993.  Our founder roasted in the origianl store which was fairly rare that long ago.  It became apparent very early on that IAC needed to be a prime partner in helping us source coffees of quality and consistency.  Something that stands out for us is the level of communication they have.  Our contact, Crystal Reyes, keeps me informed BEFORE issues become issues.  When inventories are low, when the market is changing or when an origin is not producing high quality she lets me know.  Because of this we give better service to our wholesale customers year after year. Randy Adamy, Owner O’Henry’s Coffees Inc.
InterAmerican has become my “go-to” source for exceptional coffees of known pedigree, accompanied by the marketing collateral needed to sell those coffees to consumers overwhelmed by choice. The buyers at InterAmerican have established the crucial producer relationships that all roasters desire, and they make those relationships accessible to even the smallest roasters.
Jim Pellegrini, CEO and Director of Coffee

Muddy Dog Roasting Company

2014-09-09T12:13:01+00:00
InterAmerican has become my “go-to” source for exceptional coffees of known pedigree, accompanied by the marketing collateral needed to sell those coffees to consumers overwhelmed by choice. The buyers at InterAmerican have established the crucial producer relationships that all roasters desire, and they make those relationships accessible to even the smallest roasters. Jim Pellegrini, CEO and Director of Coffee Muddy Dog Roasting Company
We have had the pleasure to work with InterAmerican Coffee for the past 7 years, and in that time they have proven themselves to be a critical part of our coffee supply line. They consistently provide us with great quality coffees each and every year. We’d like to convey a special thanks to the entire San Diego office, we’re grateful they take such a personal and thoughtful approach to supporting our business. We look forward to continuing our relationship for years to come.
Gare Clark, President

Volcanic Red Coffees

2014-02-28T18:48:56+00:00
We have had the pleasure to work with InterAmerican Coffee for the past 7 years, and in that time they have proven themselves to be a critical part of our coffee supply line. They consistently provide us with great quality coffees each and every year. We’d like to convey a special thanks to the entire San Diego office, we’re grateful they take such a personal and thoughtful approach to supporting our business. We look forward to continuing our relationship for years to come. Gare Clark, President Volcanic Red Coffees
Neumann Kaffe Gruppe InterAmerican Coffee is a Neumann Kaffee Gruppe Company | ©2017 NKG Intl. | Site by SeaMonster Studios